Delivery and Postage – Online Orders

RHSports deliver Australia wide and we pride ourselves on getting your order to you as quickly and safely as possible. We use a variety of freight services to best achieve this.

All orders are despatched as soon as possible however due to availability of items and peak periods, can take up to 5 working days. Please note that your order may be split into multiple deliveries and will arrive separately as some items are sent direct from our partners.

A delivery charge of 8% of your order value will be added to all orders, with a minimum cost of $15 and maximum of $100.

Please note the following exceptions:

• Orders containing agency products, manufacturer direct deliveries, dangerous goods and heavy and bulky items attract additional freight charges.
  These items are marked on their page and in the cart with a red truck. Customer Service will be in contact with you to confirm any additional charges once you have placed your order.
• Custom Design products where freight costs are communicated as part of the enquiry process.

Delivery Timelines

Delivery can take up to 10 days but generally adheres to the following schedule:

• Next Day from Despatch – Metropolitan Sydney, Melbourne, Adelaide and Canberra
• 2-3 day delivery to Queensland, Tasmania, regional NSW, Victoria and South Australia
• 4-5 days Western Australia, NT

Stocktake Closure

Please note that our warehouse will be closed for stocktake from Monday, 3rd July to Friday, 7th July inclusive. To guarantee the dispatch of your resources before our stocktake closure, be sure to place your orders by midnight, Wednesday, 28th June. If you order between Thursday, 29th June and Friday, 7th July, please note that your order will be dispatched once our warehouse opens again on Monday 10th July. Thanks for your understanding!

NSW DoE School Delivery and Postage

RHSports is an external catalogue preferred supplier of Sports Equipment and Clothing with NSW DoE. The prices printed in the enclosed hardcopy catalogue are our standard wholesale price. NSW DoE schools receive a discount off these prices and have freight automatically calculated per item.

If a product is not available on the EdBuy catalogue or is marked as price TBC, it is due to the specific nature of the product e.g. heavy bulky, dangerous goods etc. In this instance a special freight quote must be requested. RHSports customer service will provide you with your discounted product price plus the freight charge. You can then process a SAP free text order for these items.